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FAQs

FAQs

Last Updated: July 29, 2025

Welcome to Luxariya Living, your destination for premium framed art prints and home decor like the Vastu Seven White Horse Paintings and Premium Buddha Canvas Prints. Below are answers to common questions to help you enjoy a seamless shopping experience at https://luxariya.com/.

General Questions

  • What does Luxariya Living offer?
    We curate premium framed art prints and luxury wall art, including collections like Buddha, Deer, Dolphin, Elephant, Lotus, Swan, and Tiger, as well as the iconic Vastu Seven White Horse Painting. Our goal is to transform your home with elegance and inspiration.

  • How can I contact customer support?
    Reach us at riya@luxariya.com or call 9019338439. We’re here to assist you with any queries.

Ordering and Payment

  • How do I place an order?
    Browse our collections, add items to your cart, and proceed to checkout. Provide your shipping details and payment information to complete your purchase.

  • What payment methods are accepted?
    We accept secure payments through our payment gateway. Specific options will be displayed at checkout.

  • Can I change or cancel my order?
    You can cancel an order before shipment by contacting us at riya@luxariya.com or 9019338439. Post-shipment changes are subject to our returns policy.

Shipping and Delivery

  • Do you offer free shipping?
    Yes, we provide free shipping on eligible orders. Check the product page for details.

  • How long does delivery take?
    Delivery typically takes 5-10 business days within India, depending on your location. You’ll receive tracking information via email.

  • What if my order arrives damaged?
    Inspect your package upon delivery and report damages within 7 days by emailing riya@luxariya.com with photos.

Returns and Refunds

  • Can I return an item?
    Yes, returns are accepted for defective or damaged items within 7 days of delivery. Items must be unused and in original packaging.

  • How do I get a refund?
    Contact us with order details and photos. Approved refunds are processed to your original payment method within 10-15 business days.

  • Are sale items refundable?
    Sale items (e.g., Rs. 1,997.00 from Rs. 4,000.00) are refundable only if defective, subject to the same return conditions.

Product Care

  • How should I care for my artwork?
    Dust with a soft, dry microfiber cloth, avoid direct sunlight, and clean frames with a non-abrasive glass cleaner. See our Care Instructions page for detailed guidance.

  • Can I hang my art in a humid room?
    We recommend avoiding humid areas like bathrooms to prevent damage to canvas and frames.

Additional Information

  • What is the Vastu Seven White Horse Painting?
    This luxury wall art (18x24 inch framed GSM paper or 20x30 inch canvas) is designed to bring prosperity and is a standout piece in our collection.

  • Are your products customizable?
    Currently, we offer standard variants. Contact us for special requests at riya@luxariya.com.

Contact Us

For further assistance or specific care queries, reach out to us at:

Thank you for choosing Luxariya Living to elevate your home with timeless elegance.